Why Nethzah Customer portal?

Customer portal gives your customers their own personal window to their information. Nethzah CRM portal delivers a flexible, secure, customized web based self-service gateway through which customers can retrieve information using any web browser. Customer service portal delivers to your customers the personal information they want, the way they want to see it, and when they want to see it. Your customers can view manage their own accounts, view FAQ, review their open tickets and submit ticket, and review their communications with your customer service department within a secure, personalized environment.

Nethzah CRM Implementation Strategies

Common Customer problems

Let’s assume a small business owner who has an “Online - Dollar a Toy Store”- He or She can have website running. According to SBA.Gov, 80% of the small businesses vanish within the first five years, why …

• No constant communication with clients informing them of new arrivals and promotions (old and new) and vendors (no competitive price comparison) alike.

• No proper methods properly implemented to address the issue customer has (not all the customer will go to a website and report a problem, rather they would have returned the products already).

• No easy tools to manage and maintain their records and accounting.

Nethzah CRM can Solve these Problems.

Email Campaign Management

The Nethzah Email Campaign Marketing Service allows you to easily track sends, opens, clicks and more. Nethzah Email Campaign Manager is a web based solution for email marketing. You can design and distribute HTML and Text newsletters to your mailing lists, generate and analyze tracking results.

Read More about Nethzah Email Campaign Marketing

Employee Portal

Employee Portal is a web-based CRM Portal solution that helps Employees get the information they need, when they need it. Allow Employees to complete 100% of their HR transactions online via portal. Reduce your annual cost per employee for HR services.

What is CRM - an example?

Take for an example iPhone, for everything there is an application, your video, messaging, communication, banking, calendar, maps, presence, phonebook and so on. All of them created in a small software module and pushed it to your iPhone and hence you enjoy every application thoroughly.

CRM Presentations

Understand CRM and Nethzah's solution

Why CRM?

Customer relationship management (CRM) technology, when combined with Strategic Execution has proven to increase Sales/Revenue, Reduce Customer Service Costs, Increase Efficiencies, Improve Customer Loyalty, Increase Retention, Standardize processes and the list goes on and on…

The better a business can manage the relationships it has with its customers the more successful it will become. Therefore IT systems that specifically address the problems of dealing with customers on a day-to-day basis are growing in popularity.

CRM helps businesses to gain an insight into the behaviour of their customers to ensure that customers are served in the best possible way. In essence, CRM helps a business to recognise the value of it's customers and to capitalise on improved customer relations. The better you understand your customers, the more responsive you can be to their needs.

Once your business starts to look after its existing customers effectively, efforts can be concentrated on finding new customers and expanding your market. The more you know about your customers, the easier it is to identify new prospects and increase your customer base.

As Winston Churchill put it so well, If you mean to profit, learn to please. Learning to please in todays world requires the right tools. So, what are you waiting for?

Nethzah Sales Force Automation

Sales Reps love the Nethzah Sales Force Automation, because everything they need to do their jobs is in one place.

With online sales force automation, you can streamline your sales cycles, drive higher close rates and better serve your customers.

Here are some key features of Sales Force Automation

• More satisfied clients.
• Keeping track of customer correspondence.
• Analyze each opportunity according to its status in the queue.
• Anytime, Anywhere, Wireless access - customer information on the road.

Company Introduction

Nethzah’s Management Team members are architects of different cutting edge tech firms in Silicon Valley. They have converted their passion and skills as Nethzah’s unique CRM solutions. Their background, commitment and cadence on CRM resonates in every day of their life.

Nethzah’s product team come from strong technical and skillfully talented in making the product work for customers.

What is CRM?

For many CRM means nothing and doesn’t matter to them, once any small business owner finds out, then they find an application.

In a simplest concept CRM (Customer Relationship Management) means a different software modules bundled in ONE and meeting daily, monthly and yearly activities in a very meaningful way. CRM could solve problems ranging from taking care of your customer issues, managing your accounts, maintaining your HR database, managing your company’s knowledgebase, and above all a proven method of increasing your Sales through SFM module and keeping a constant touch with your clients if your product requires large consumer base.

Employee Portal

Nethzah Employee Portal, get's your employee the personalized HR info they need in couple of clicks.

Nethzah CRM Mobile Released

We've just released CRM Mobile which allows any wireless device with internet access to get access to Nethzah CRM information directly on the wireless device.
Nethzah CRM Mobile provides your sales team with up-to-date information about their accounts and contacts and helps them manage sales opportunities and track sales-related activities.

Customer Portal

Customer Portal overcomes this challenge by providing customers with 24/7 direct access to help desk ticket status via the Internet. At the end, satisfied customers at a lower cost.

Become A Nethzah CRM Partner

Why are our partners worldwide selling the Unique CRM solution in the market? It's simple! Our partners are enjoying the flexibility to build and deliver solutions that make their customers successful.

Nethzah has a wide variety of partner programs that fit the goals of your company in the CRM marketplace.

Email us @ Partner@nethzah.com

Free CRM Portal

Free CRM Portal - LIMITED TIME OFFER!!!

For a limited time, you get CRM Portal For FREE, if you buy Nethzah CRM (Professional / Enterprice), minium 5 user licence.

Customer Portal

Customer Portal overcomes this challenge by providing customers with 24/7 direct access to help desk ticket status via the Internet. At the end, satisfied customers at a lower cost.

Nethzah Releases Knowledge Base to Customers

Nethzah Inc., the developer of Nethzah CRM, of Customer Relationship Management Software Products, today released, Knowledge base, a Knowledge Management software product, aimed at giving small businesses and enterprise businesses, high quality, self-service portals.
Nethzah Inc., today introduced, Nethzah Knowledge base, a technologically versatile & fully customizable Knowledge Management Software.

Nethzah Knowledege Base combines a comprehensive package for creating and searching of knowledge articles, 24/7. This product will be of tremendous value to entrepreneurs, business professionals and small businesses. The index based search technology of the Knowledge Base software, makes the product unique and first of it's kind.

"This is a cutting edge product far superior to anything in the market", said Robert Jesly, the founder of PonJesly College of Engineering. "Our organization is tremendously benefited through this product."

Shalom Academy Implements Nethzah CRM Portal to Improve Help Desk Efficiency

Concord, California - August 3, 2009 - Nethzah Inc, is a leading provider of CRM (Customer Relationship Management), an integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Nethzah, announced today that Shalom Academy has implemented Nethzah CRM Portal to improve their help desk operations.

Shalom Academy is using Nethzah's On-demand CRM Portal to increase their help desk efficiency. It is also utilizing the Nethzah knowledge base which immensely helps with the self help program. Shalom Academy Shalom Academy is dedicated to providing a stable, safe and nurturing Home for Children, enabling them to grow personally and professionally as caring human beings as well as productive and responsible citizens. They have branches in different places and plan to extend to the different parts of the world. Prior to Nethzah, Shalom academy was using email to track in a decentralized way, daily project activities, vendor relations, staff management, and trouble tickets. "Handling help desk tickets through email was a time-consuming process and much of decentralized ways with no real means of tracking issues," said Stalin Michael, Founder of Shalom Academy. The manager at Shalom Academy, Jonathan, said, "Nethzah CRM now provides our IT department with a much more efficient process, and it has allowed us to set up other functionalities such as knowledge base, comprehensive look of various activities and self-help programs. According to Stalin, Shalom Academy looked at other solutions before selecting Nethzah. "We chose Nethzah CRM because it is easy to use, cost effective, and rich in features. I was very familiar with Nethzah, because I had used it in another company and had been impressed with the product and its capabilities," explained Stalin. "I felt that it was a good fit for our current needs here at Shalom Academy." Nethzah Help Desk is the most mature help desk software in the industry for mid-size businesses. It helps companies manage customer support issues from submission to resolution. Shalom Academy is using the software for numerous processes including: ticket tracking and self help using the knowledge base application. "Since implementation, we have seen excellent results, better response time to end users and increased customer satisfaction," noted Jonathan. "The software has also helped us increase efficiency and decrease duplication of efforts. Overall, fewer man hours are spent on trouble ticketing issues.

Nethzah Knowledge Management Software

Nethzah Knowledge Base is a searchable online repository of information that enables customer service and support staff to resolve issues faster to keep customer satisfaction high.

Knowledge Base user interface and content can be customizable.

Nethzah Knowledge Base offers your users 24/7 customer support, reducing your service requests while improving your support team’s efficiency.

An easy to understand interface and powerful WYSIWYG Editor which makes deployment quick and easy.

You can customize the Nethzah Knowledge base to meet the design of your organization.

Nethzah CRM Portal

CRM Portal or Web Portal is a integrated, adaptable portal solution, which helps you and your company to rise to the next level in your customers relations. Nethzah Portal is 100% customizable.

Nethzah Customer portal is a web infrastructure that presents information from diverse sources (customer interation, customer information and much more) in a unified way.

You can customize the Nethzah Portal to meet the design of your organization. The content can be implemented using our wide range of gadgets.

Easy Self service 24/7

With Nethzah CRM customer portal, your customers can enter tickets and get updates 24x7, all via the intuitive user experience.