Thursday, April 29, 2010

customizable Customer Support Portal

Netzah Customer Portal allows you to set up an online support widgets to allow access to knowledge base, documents, help video, links, news bulletins and to allow customers to access and manage their help desk tickets.

Click here to know more about Customer Portal

Monday, April 26, 2010

360-degree view of the customer

With Nethzah CRM you can get 360-degree view of the customer, your sales/support agents can resolve issues quickly and reduce handling times with advanced customer service software.

Sunday, April 18, 2010

CRM Solution of the Month

Knowledge Management
Knowledge Management Software is a searchable online repository of information that enables customer service and support staff to resolve issues faster so as to keep customer satisfaction high.

Wednesday, April 14, 2010

CRM Mobile Solution

CRM Mobile Solution enables users to instantly view, create, and modify data on any Internet-capable device. Nethzah CRM Mobile solution makes life easy for the sales team and road warriors to stay productive even when out of the office.

Friday, April 9, 2010

Content Management System

Nethzah Content Management System allow organizations to take control of their Web pages by managing the content as distinct from the design. Nethzah CRM Portal is equipped with a powerful blend of features, the Portal supports a variety of websites ranging from personal weblogs to large community-driven websites.

Thursday, April 1, 2010

Appointment Management

Nethzah CRM gives you the ability to handle your appointments with the same speed and efficiency as the rest of your business. You can create custom calendars apart from the user calendar. E-mail or Pop-up appointment reminders . Ability to view by day, week, or month. Nethzah CRM has the ability to link any task or appointment to a contact or account records.

Task management is the process of managing your task (or portfolio) through it's life cycle, including planning, testing, tracking and reporting.

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