Saturday, October 31, 2009

Common Customer problems

Let’s assume a small business owner who has an “Online - Dollar a Toy Store”- He or She can have website running. According to SBA.Gov, 80% of the small businesses vanish within the first five years, why …
  • No constant communication with clients informing them of new arrivals and promotions (old and new) and vendors (no competitive price comparison) alike.
  • No proper methods properly implemented to address the issue customer has (not all the customer will go to a website and report a problem, rather they would have returned the products already).
  • No easy tools to manage and maintain their records and accounting.
Nethzah CRM can Solve these Problems.

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