What is CRM?

For many CRM means nothing and doesn’t matter to them, once any small business owner finds out, then they find an application.

In a simplest concept CRM (Customer Relationship Management) means a different software modules bundled in ONE and meeting daily, monthly and yearly activities in a very meaningful way. CRM could solve problems ranging from taking care of your customer issues, managing your accounts, maintaining your HR database, managing your company’s knowledgebase, and above all a proven method of increasing your Sales through SFM module and keeping a constant touch with your clients if your product requires large consumer base.